Cancelling plans

• 

  myshellinterior · Member · Sep 3, 2017 at 5:57 pm

  • Copy link
  • Add topic to favorites

  I need to cancel a premium plan, and let my site expire

  The blog I need help with is: (visible only to logged in users)

• 

  amandasjackson · Staff · Sep 3, 2017 at 6:06 pm

  • Copy link

  Hello there,

  You can follow the steps in this link to cancel your Premium Plan upgrade: https://en.support.wordpress.com/manage-purchases/

  Also, if you want to allow your domain to expire, be sure that your domain is not set to auto renew : https://en.support.wordpress.com/manage-purchases/#auto-renew

  If you require assistance in turning auto renew off, you can contact support to help: https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question OR before you cancel your plan upgrade, you also have access to live chat support: https://en.support.wordpress.com/live-chat/

  Hope this helps :)