Cancelling Premium upgrade isn't working?

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  jill11111 · Member · Oct 31, 2014 at 3:09 am

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  I’m not able to cancel my premium upgrade. When I click “Cancel” underneath the upgrade, nothing happens. I would really like to not be charged for my account. The payment would go through on my credit card on Nov. 2, but I am hoping that I can either get that cancelled, or get it refunded.

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  jill11111 · Member · Oct 31, 2014 at 3:25 am

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  Update: I think that I’m not able to cancel the Premium upgrade because I deleted my blog? In any case, if I could get the upgrade cancelled, that would be great :)

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  alexjgustafson · Member · Oct 31, 2014 at 1:37 pm

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  Hi Jill,

  I’ve removed the free trial for Premium and you will not be charged. :)

  Sorry to hear you deleted the site. Let me know if there’s anything I can help with!

  Best,

  -Alex G.