Cancelling Renewal

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  matthewpeterthacker · Member · Mar 15, 2015 at 9:27 pm

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  Hi, I’d like to cancel my renewal for live-authentic.com but can’t seem to work out how to do it through my user area. Can you help?

  Matt

  The blog I need help with is: (visible only to logged in users)

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  staff-ozmodiar · Staff · Mar 15, 2015 at 10:05 pm

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  I can absolutely help you with that.

  Just to clarify, if you want to cancel your domain live-authentic.com it can take up to several weeks for our domain registrar to release the domain, and it may not choose to do so. We can’t guarantee that your domain will ever be available to you again once canceled. If you have any intention of using live-authentic.com again in the future, I suggest that you do not choose to cancel.

  Please confirm that you understand and want to cancel your domain. Once you have done so, I will cancel it and remove the upgrade from your account.

  Please let me know if you have further questions or if anything is unclear.

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  matthewpeterthacker · Member · Mar 16, 2015 at 10:11 am

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  Hi Rootjosh,

  Yes, happy to cancel as I won’t be using live-authentic anymore. Just want to make sure before I proceed that I get a refund. Thanks.

  Matt

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  jeremeylduvall · Member · Mar 16, 2015 at 3:55 pm

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  Hey Matt,

  You will indeed get a refund. I went ahead and cancelled the domain for you. You can see the refund here:

  https://coachingforlifedotcom.wordpress.com/wp-admin/admin.php?page=billing-history&user=62637767

  The funds should be available on your account within the next several days. Please let me know if you need anything else!