Cancelling renewal of Business Site

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  plymouthholytrinity · Member · Apr 27, 2017 at 9:08 am

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  How do I contact WordPress to cancel the renewal of a business site? My login credentials are not longer being recognised, so I can’t do it by going into my account

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  otpidusprime · Member · Apr 27, 2017 at 9:14 am

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  Hello @plymouthholytrinity,
  If you do not remember your password, you can reset it by going here: https://en.wordpress.com/wp-login.php?action=lostpassword.

  NOTE: You are required to have access to your email ID in order to reset your password.

  If you do not have access to the email ID as well, your can fill up this account recovery form to prove the ownership of your account: https://wordpress.com/wp-login.php?action=recovery

  Someone from the staff will then contact you via the email ID provided by you on the “What email address should we contact you at?” field.

  Hope this helps 🙂