Cancelling service of conservatives

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  angelatolliver · Member · Jul 1, 2021 at 3:55 pm

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  I have heard that WordPress has been cancelling service of people who support conservative values and talk about what mainstream media deems ‘conspiracy theory’…is this true?

  The site I need help with is [visible only to staff] (email visible only to moderators and staff).

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  helper-heroponriki · Member · Jul 1, 2021 at 5:46 pm

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  Anyone who creates a website at WordPress.com agrees to our Terms of Service and User Guidelines policies:

  – https://wordpress.com/tos/
  – https://wordpress.com/support/user-guidelines/

  If we find a site or any of its content to be in violation of our policies, we will remove content, disable certain features on the account, and/or suspend the site entirely. Feel free to review our policies to see what kinds of content is and is not allowed and that should clarify your question.

  As a policy, WordPress.com staff will not discuss Terms of Service issues on the public forums.

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  angelatolliver · Member · Jul 1, 2021 at 7:36 pm

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  Yes…but those guidelines are open to subjective interpretation…they can not agree with something and say it “is against guidelines”.
  I found out from another provider that as long as WordPress doesn’t host it, they can’t do anything to remove it. Is that correct?

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  helper-heroponriki · Member · Jul 1, 2021 at 8:51 pm

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  If the site is using the WordPress software (which can be downloaded for free at WordPress.org) at a different hosting provider than WordPress.com, then you would need to reach out to the hosting provider in question. You can ask them what they include in their Terms of Service and what they will and will not allow on their hosting platform.

  Again, WordPress.com staff do not discuss Terms of Service issues on the public forums.

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  angelatolliver · Member · Jul 1, 2021 at 9:08 pm

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  Well public forums are the only way to contact the company. If I could find a customer service number or someone who makes decisions like that, I would have called them. If you have a number, I’d love to give them a call.

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  staff-blorbo · Staff · Jul 1, 2021 at 10:33 pm

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  We do not provide phone support.

  We offer forum support for all users on our free plan, email support for all customers with paid plans, and live chat support for all customers with Premium and higher annual paid plans: https://wordpress.com/support/help-support-options/

  Visiting https://wordpress.com/help/contact will always connect you with the highest available support option for your plan.

  You can read our terms of service at https://wordpress.com/tos/ and our user guidelines at https://wordpress.com/support/user-guidelines/