Cancelling site and domain

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  abbiemilleradams · Member · Apr 9, 2016 at 5:33 pm

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  I purchased and created a WordPress.com Premium site yesterday for $99. I would like cancel everything-I went to my purchase history and requested a refund. I was notified that I would be issued $73. Can I be reissued the full amount?

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  timethief · Member · Apr 9, 2016 at 6:13 pm

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  Do you want to use the domain URL on another site? If the answer is yes then that part of the upgrade will not be refunded.

  WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. The refund period for Domain Registrations and Renewals is 48 hours.

  Note: It takes from 1 – 2 weeks for the refund to be received.

  You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard, cancel any upgrades, claim a refund for any qualified upgrades, and disable auto-renew. Dashboard > Store > My Upgrades. You can also disable auto-renew there. http://en.support.wordpress.com/my-upgrades/#canceling-upgrades

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  timethief · Member · Apr 9, 2016 at 6:14 pm

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  P.S. I typed modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Please subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  abbiemilleradams · Member · Apr 9, 2016 at 6:24 pm

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  Thank you! I don’t want to use the domain URL on another site. Is a staff member able to issue the full refund? I wasn’t able to see where I could disable the domain URL in my profile.

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  timethief · Member · Apr 9, 2016 at 6:31 pm

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  What is the domain URL please?

  I see you deleted the underlying subdomain URL prematurely.

  https://abbiemilleradamsdotcom.wordpress.com is no longer available. The authors have deleted this site.

  I typed modlook into the sidebar tags on this thread for Staff help. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Please subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  abbiemilleradams · Member · Apr 9, 2016 at 6:35 pm

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  The domain URL is abbiemilleradams.com

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  timethief · Member · Apr 9, 2016 at 6:36 pm

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  Thanks.

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  staff-doublebassd · Staff · Apr 11, 2016 at 2:43 pm

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  Hey there,

  Not a problem! I have canceled your subscription for cabbiemilleradams.com and refunded the $26 charges back to you. It can take between 7-10 business days for the refund to reflect on your bank statement.

  Please let me know if you have any other questions.

  Take care,