cancelling Subbscription

• 

  rs3819813 · Member · Feb 5, 2022 at 11:56 pm

  • Copy link
  • Add topic to favorites

  I am trying to cancel a subscription that allows a wholesale end in which they say will be taken off my debit card. I have followed the prompts to cancel where it mentions to go to the purchase tab but I don’t have anything in there to cancel, therefore I cant cancel how can I cancel this payment seeing as though my bank card has been mentioned and emails says automatic.

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

• 

  fstat · Staff · Feb 6, 2022 at 11:14 am

  • Copy link

  Hi there,

  I see a WooCommerce subscription in your account. To cancel that you need to log in to your WooCommerce.com dashboard located at https://woocommerce.com/my-account/my-subscriptions/

  If you’re having trouble accessing that dashboard, you can contact WooCommerce support at https://woocommerce.com/contact-us/