Cancelling subscription

  • Unknown's avatar
    sandititus · Member ·

    Hi – I tried to cancel my subscription for this site, but could not – I received an email which says it will auto renew on 1 May 2023. I ho longer use it. Please cancel and do not charge me for renewal.

    Correct account: Unknown

    The blog I need help with is: (visible only to moderators and staff)

  • Unknown's avatar
    helper-heroponriki · Member ·

    Hi there!

    I just took a look and unfortunately, it seems that we don’t have any record of purchases, transactions, or billing activity under the account you’re currently logged into. But don’t worry, we still want to help you out as much as we can.

    To get started, could you please provide us with the URL of the site you’re trying to cancel? Once we have that information, we’ll be better able to advise.

    Thank you!

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