Cancelling subscriptions

  • Unknown's avatar
    cmattphd · Member ·

    The AI assistant is useless for help, and refuses to connect me to a human.

    I am trying to cancel my subscription (recuring charge for the site) and release the domain. Unfortunately, the billing record doesn’t show what’s on my credit card statement.

    How do we get through to someone who can help?

    WP.com: Yes
    Jetpack: No
    Correct account: No

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    staartmees · Member ·

    Log out from current and log in again to the account owning that site… problem solved

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