Cancelling the site, and stopping the billing
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I’ve been on here for hours trying to figure out how to cancel this site. I don’t want to get billed anymore, but looking for help on how to do this is almost impossible.
There’s no easy way to do this. I’ve never had such a difficult time doing this anywhere except here.
When I try to delete the site, it says I can’t because I have domain registration, and when I’m in domain manager…what am I suppose to do? I’m so confused.
There are no contact information for customer service anywhere. Please help.
The blog I need help with is: (visible only to logged in users)
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I’ll tag this thread for Staff assistance with removing the domain mapping. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.
Provided you are logged in under the same username account that purchased the upgrades, you can disable auto-renew Dashboard > Store > My Upgrades > Disable auto-renew
WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers.
Provided you are logged in under the same username account that purchased the upgrades, you can request a refund yourself directly from the Store section of your Dashboard
http://en.support.wordpress.com/upgrades/#refunds
Note: It takes from 1 – 2 weeks for the refund to be received. -
What I’m in the process of doing right now is forward my current domain to http://www.godaddy.com but I haven’t heard anything back from wordpress yet so the process is taking awhile.
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I cannot delete the site andyhtu.wordpress.com as long as there is an active domain registration associated with that blog, as we need the blog to exist in order to manage the domain.
If you wish, you can set the blog to private, which will hide the blog but will allow you to manage the domain.
To transfer the domain itself to another registrar, please see the instructions below:
http://en.support.wordpress.com/domains/domain-management/#transfer-to-another-registrar -
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Have you logged into your domain manager and had an EPP/Authorization code emailed to you, and then used that in your domain transfer process?
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Yep, I’ve done that a few days ago. I’ve sent the code to godaddy, still nothing yet. They said they’re waiting for your response to authorize the transfer.
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I’ve checked on the transfer and ensured it has been approved on our end. The transfer should continue to be processed from here.
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