cancelling upgrade
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i need to cancel a premium upgrade but there isnt a cancel button or link in my admin page. How do i contact support to cancel this?
thanskThe blog I need help with is: (visible only to logged in users)
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Provided you are logged in under the same username account that purchased the upgrades, you can disable auto-renew Dashboard > Store > My Upgrades > Disable auto-renew
WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers.
Provided you are logged in under the same username account that purchased the upgrades, you can request a refund yourself directly from the Store section of your Dashboard
http://en.support.wordpress.com/upgrades/#refunds
Note: It takes from 1 – 2 weeks for the refund to be received. -
Contacting support:
http://en.support.wordpress.com/contact/If applicable:
We want you to love everything you do at WordPress.com, so we provide a 30-day refund on all of our upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. You can request a refund yourself directly from the Store -> My Upgrades section of your Dashboard, or contact support to request a refund. -
I just need to refresh before submitting whenever you’re posting..lol
Is it that you’re too fast or I’m too slow? Don’t answer that = -
It looks like the upgrades for musclesatplay.wordpress.com are owned by a different WordPress.com user. That user is the only one who can cancel the upgrades.
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