cancelling upgrade – free trial

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  jnmc25 · Member · Apr 12, 2015 at 6:01 pm

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  I am able to find where i need to go to cancel the upgrade (free trial) but once I click on cancel upgrade nothing else happens and I’m not sure if I’m missing something. Please help me cancel the upgrade (free trial).

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  thatrobyn · Member · Apr 12, 2015 at 10:00 pm

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  Hey there!

  I’ve removed the Premium trial from your site (which I see you’ve deleted).

  If I can help with anything else…please do let me know.

  Many thanks!

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  jnmc25 · Member · Apr 13, 2015 at 3:33 am

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  thank you very much. I appreciate it.

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  thatrobyn · Member · Apr 14, 2015 at 12:19 am

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  My pleasure! Happy to help :)

  If you need anything else, just let us know!

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  marleenvinken · Member · Apr 14, 2015 at 12:40 pm

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  Hey, is still see my free trial site. But i i cancelled it. Maybe i did something wrong. Or maybe its good how it is. I’m just checking, because i don’t want costs. Thank you!

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  thatrobyn · Member · Apr 15, 2015 at 3:36 am

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  Hey there!

  You deleted your site before canceling the upgrade. I’ve now canceled the upgrade for you as well, so you won’t be charged once the trial period ends.

  You shouldn’t have any sites listed under your account now.

  Please let us know if you have any other questions. Thanks much!