Cancelling Upgrades

• 

  busybeingtara · Member · Jan 8, 2017 at 9:23 pm

  • Copy link
  • Add topic to favorites

  I am trying to delete my website, but it will not let me because it is saying that I have premium upgrades that I need to cancel. But it doesn’t look like I do.

  The blog I need help with is: (visible only to logged in users)

• 

  timethief · Member · Jan 8, 2017 at 9:32 pm

  • Copy link

  You may have a premium theme. If so there is a bug and Staff will have to delete it for you.

  I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

• 

  kokkieh · Staff · Jan 9, 2017 at 4:07 pm

  • Copy link

  Hi there,

  There is a domain mapping upgrade on your site, owned by the username, tarareniephoto. That user will need to cancel the mapping upgrade or post here to give me permission to cancel it before you’ll be able to delete the site.