Cancelling Website

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  kylelewis1025 · Member · Mar 31, 2021 at 2:38 pm

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  I would like to cancel my services with you. I also just paid for the year a couple months ago, Can I please get a prorated refund?

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  staff-doublebassd · Staff · Mar 31, 2021 at 4:14 pm

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  Hi there,

  I checked your account and it looks like all of your subscriptions have been disabled. Regarding your purchase from a few months ago, we are unable to provide a partial refund. For initial domain registrations, the time frame to receive a refund is 48 hours. All other purchasable upgrades and renewals have a 30-day refund window. For more information on refund policy, please visit our support page:

  Manage Your Purchases

  Thanks,