Cancel/refund domain and theme
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I would like to cancel and be refunded for my domain, alibennett.com and my theme, Suidobashi. I realize I no longer need them.
Thank you.
The blog I need help with is: (visible only to logged in users)
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WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. The refund period for Domain Registrations and Renewals is 48 hours.
Note: It takes from 1 – 2 weeks for the refund to be received.
Provided you are logged in under the same username account that purchased the upgrade, and you are within the allowed time frame for refunds, you can cancel and request a refund from your dashboard > Store > My Upgrades. You can also disable auto-renew there. http://en.support.wordpress.com/my-upgrades/#canceling-upgrades
See here:
Dashboard > Store > My Upgrades
http://en.support.wordpress.com/my-upgrades/
as well as
Dashboard > Store > Billing History -
It looks like a refund has been processed for this transaction. I will assume that the issue is resolved unless I hear otherwise from you.
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my promo code did not post to my domain im scared to cancel it and lose my domain all together..is there a way to apply the promo code without cancelling the order.
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Hi jaggerblaec, I just sent you an email so we can discuss your domain separately from the original issue in this forum thread. Please reply to that email and I can keep helping you that way. :)
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