Cancel/Refund theme purchased
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Bought the prosperity theme assuming I can do custom development with wordpress.com. Since I could not modify the code or the theme I would like to cancel my purchase.
The blog I need help with is: (visible only to logged in users)
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Hello,
This is the support document that explains the necessary steps to request a refund.
Hope that helps.
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I do not see documentation on how to cancel a theme. I have already cancelled the premium upgrade.
Thanks
Thanigs -
@joynafssociety you should be able to do it here:
https://wordpress.com/purchasesso long as you’re within 30 days. We can do it from our end too, if you’d like. Let us know. :)
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Oh I see what happened; you deleted the site before cancelling and refunding. I’ve fixed this for you & the refund is on its way. Cheers!
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@supernovia – Thanks for the help. ;) For some reason I didn’t get notification of their response via email, but did receive yours.
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No problem at all, @joynafssociety !
@mariahpierson their response got stuck in spam for some reason, but I fixed that. Sharp eye there… you rock!
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