Cannot acces my site

• 

  kaelinwillsgroup · Member · Jan 26, 2024 at 3:33 am

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  When I try work on my site I get a forbidden 403 error

  WP.com: Yes
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

• 

  staff-oikake · Staff · Jan 26, 2024 at 2:10 pm

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  Hi,
  
  I’ve checked it, and the site the-southpaw.com is not hosted on the WordPress.com servers. We can not help here with sites that are not hosted with us, as we have no access to your site, and our support tools will not work.
  
  You can learn more about the difference between WordPress.com and self-hosted or WordPress.org sites here: https://wordpress.com/support/com-vs-org/
  
  Your site is hosted with another company. You need to contact them to get assistance with this site.
  
  If you are interested in moving your site to WordPress.com we would be better able to assist you with issues such as this one in the future. You can learn more about moving to WordPress.com here. 
  
  Hope this helps!