Cannot access account

• 

  32329089768437blog · Member · Jun 20, 2017 at 11:44 pm

  • Copy link
  • Add topic to favorites

  Hello, I have an account from another email address and my email address was deleted so I cannot access my website. I forgot my password and I can’t access the website to change anything. How can I get access to the website or at least reset the website so it is blank? Thanks!

  The blog I need help with is: (visible only to logged in users)

• 

  staff-zinnia · Staff · Jun 21, 2017 at 3:01 am

  • Copy link

  Hi –

  We need to obtain proof of ownership in order to grant access to the account. You will want to submit this form: https://wordpress.com/wp-login.php?action=recovery

  Our team will then follow up by email regarding the request as we are unable to assist with account recovery in the public forums.