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Forums / Cannot access admin anymore

Cannot access admin anymore

  • Unknown's avatar
    walkingtoursinsausalito · Member · Apr 21, 2015 at 2:54 pm
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    I have a free website with wordpress and now cannot access my admin: (I need to get into it!) The site still shows though but I cannit edit.

    The pages to admin are not there anymore—in admin there’s nothing anymore! Can anyone please help with this? Thanks!

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    timethief · Member · Apr 21, 2015 at 3:13 pm
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    This is the model for an Admin log in link
    https://INSERT_NAME_OF_BLOG_HERE.wordpress.com/wp-admin/

    The blog’s owner must be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard
    to manage the blog and publish,
    to renew upgrades,
    or to transfer blogs and the upgrades to another username account, or to use the lost password link or account recovery form,
    and/or to delete the blog.

    Clicking this link should display all your blogs registered under the same username, including the hidden ones: https://dashboard.wordpress.com/wp-admin/index.php?page=my-blogs&show=hidden

    If you do not see the blog here http://en.support.wordpress.com/my-blogs/ then
    follow this guide > http://en.support.wordpress.com/my-blogs/#my-blogs-dashboard-visibility

    If you have lost your log-in information you can visit https://en.wordpress.com/wp-login.php?action=lostpassword Then you can check every one of your email accounts to see where the email is sent to.

    Your last resort for obtaining access is to complete the form for account recovery at this link https://en.wordpress.com/wp-login.php?action=recovery with as much information as possible and submit it to the Account Recovery Staff so they can contact you by email ie. not on these public support forums which are available to everyone with internet access. They do have a backlog so patience is required while waiting for a response for the Account Recovery Team.

  • Unknown's avatar
    walkingtoursinsausalito · Member · Apr 21, 2015 at 3:29 pm
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    Thank you so very much–I will try your suggestions! Very much appreciated, Teri

  • Unknown's avatar
    timethief · Member · Apr 21, 2015 at 3:31 pm
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    Hi again Teri and you’re welcome.

  • Unknown's avatar
    walkingtoursinsausalito · Member · Apr 21, 2015 at 4:14 pm
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    Still cannot access after all this–seems they deleted my admin somehow although site can still be seen on internet–I just cannot edit!!!! It was a free site–what;s up with this?

  • Unknown's avatar
    timethief · Member · Apr 21, 2015 at 4:18 pm
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    Let be clear on this please.
    Is this the site?
    https://walkingtoursinsausalito.wordpress.com/
    If it is then the Admin login link is https://walkingtoursinsausalito.wordpress.com/wp-admin
    And, I already provided instructions above on how to gain access to that site above.

  • Unknown's avatar
    walkingtoursinsausalito · Member · Apr 21, 2015 at 6:57 pm
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    Yes, but all pages are deleted from admin–I can get in but they are either hidden or removed. As you see from the site it has a lot of info on it–I cannot edit because there is nothing showing to edit anymore–perhaos hidden? Or who could have removed everything?

  • Unknown's avatar
    aprilgodfrey · Member · Apr 21, 2015 at 7:24 pm
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    I also cannot access my admin, but I cannot access my site either. I am desperate for some help!! It only comes up as an error page.

  • Unknown's avatar
    aprilgodfrey · Member · Apr 21, 2015 at 7:25 pm
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    my site is
    sweetsimpledelicious.com
    any help would be so greatly appreciated!

  • Unknown's avatar
    walkingtoursinsausalito · Member · Apr 21, 2015 at 7:35 pm
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    Sorry to hear your woes!

    I cannot access your site–I can pull mine up on the internet.
    Can you access my site via internet?
    https://walkingtoursinsausalito.wordpress.com/

    I can get into admin but there are no pages remaining

  • Unknown's avatar
    timethief · Member · Apr 21, 2015 at 7:44 pm
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    @walkingtoursinsausalito

    Yes, but all pages are deleted from admin–I can get in but they are either hidden or removed. As you see from the site it has a lot of info on it–I cannot edit because there is nothing showing to edit anymore–perhaos hidden? Or who could have removed everything?

    Go to Pages > All Pages at this link
    https://walkingtoursinsausalito.wordpress.com/wp-admin/edit.php?post_type=page

  • Unknown's avatar
    timethief · Member · Apr 21, 2015 at 7:45 pm
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    @aprilgodfrey
    We cannot help you here. You are posting to the wrong support forum for your software. We provide support only for sites hosted by WordPress.COM and our support docs apply only to WordPress.COM hosted blogs.

    WordPress.COM and WordPress.ORG are completely separate and have different logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

    If you don’t have a username account at WordPress.ORG click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, so you can post to the support forums there.

    Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
    WordPress.org support docs are at https://codex.wordpress.org/Main_Page

  • Unknown's avatar
    walkingtoursinsausalito · Member · Apr 21, 2015 at 7:56 pm
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    It only shows my About Us page no others! and their were many pages.

  • Unknown's avatar
    walkingtoursinsausalito · Member · Apr 21, 2015 at 7:57 pm
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    It is a .com

    walkingtoursinsausalito.wordpress.com

  • Unknown's avatar
    timethief · Member · Apr 21, 2015 at 8:01 pm
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    @walkingtoursinsausalito
    This is the URL linked to your username
    https://walkingtourssausalito.wordpress.com/

    I see all these pages there:

    Skip to content

    Home
    Join Us
    About Us
    Tours
    Custom Tours
    Sausalito
    Sausalito Historical Society
    Working with Community
    Resources
    Press

    I’m tagging this thread for Staff as I suspect there may be a duplicate blogs issue here. Please subscribe to it so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

  • Unknown's avatar
    walkingtoursinsausalito · Member · Apr 21, 2015 at 8:06 pm
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    I know it shows on the internet but not to me in the admin

  • Unknown's avatar
    aprilgodfrey · Member · Apr 21, 2015 at 10:49 pm
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    Thank you for your response, my confusion is that everything I have done has been through WordPress.com. I just went back to check all of my e-mails and they are all from WordPress.com.

  • Unknown's avatar
    timethief · Member · Apr 23, 2015 at 7:09 pm
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    @aprilgodfrey
    http://sweetsimpledelicious.com/ is NOT hosted by WordPress.COM.
    sweetsimpledelicious.com is hosted by GoDaddy.com
    WHOIS
    IP Address: 184.168.47.225
    Name Servers:
    ns52.domaincontrol.com
    ns51.domaincontrol.com

    We cannot help you here. You are posting to the wrong support forum for your software. We provide support only for sites hosted by WordPress.COM and our support docs apply only to WordPress.COM hosted blogs.

    WordPress.COM and WordPress.ORG are completely separate and have different logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

    If you don’t have a username account at WordPress.ORG click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, so you can post to the support forums there.

    Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
    WordPress.org support docs are at https://codex.wordpress.org/Main_Page

  • Unknown's avatar
    aprilgodfrey · Member · Apr 23, 2015 at 7:23 pm
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    I am have gotten myself all sorted out! Thanks for the support.
    I had to do an SFPT login.
    I am definitely on wordpress.com. had a plugin that had to be sorted.
    Thanks again

  • Unknown's avatar
    timethief · Member · Apr 23, 2015 at 7:26 pm
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    @aprilgodfrey

    I am definitely on wordpress.com. had a plugin that had to be sorted.

    http://sweetsimpledelicious.com/ is NOT hosted by WordPress.COM.

    There is no FTP access and no blogger installed plugin capability on any free hosted WordPress.COM blogs and there is no upgrade you can purchase here that changes that reality.
    http://en.support.wordpress.com/ftp-access/
    http://en.support.wordpress.com/plugins/

    WordPress.COM and WordPress.ORG are completely separate and have different logins, features, run different versions of some themes with the same names, and have separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

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  • The topic ‘Cannot access admin anymore’ is closed to new replies.

Tags

  • Account Recovery
  • Cannot access admon anymore!
  • hijacked thread

About this topic

  • In: Support
  • 4 participants
  • 21 replies
  • Last activity 11 years
  • Latest reply from walkingtoursinsausalito

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