Cannot access admin of live site linked to my domain (account ownership issue)

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  betcarest · Member · Jan 8, 2026 at 1:08 pm

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  Hello,

  I have an account ownership issue with a WordPress.com site.

  My domain, llepol.com, is currently showing a live site, but I cannot access its admin dashboard because the site does not appear in My Sites when I log in.

  The site was originally created using a different email address ((email visible only to moderators and staff)). I later changed the email address, but it seems the site is still internally linked to the original account.

  This is not a general support question. I am not asking for configuration help.
  I need assistance locating the site linked to llepol.com and reassociating it with my current account so I can manage it.

  Any help from a moderator who can escalate this issue would be greatly appreciated.

  Thank you.

  The blog I need help with is: (visible only to logged in users)

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  staff-happyhelper · Staff · Jan 9, 2026 at 5:00 am

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  Hi there,
  
  I understand that you need assistance accessing your site and the account attached to it.
  
  So that we don’t discuss your personal information in public, I have sent you an email with next steps to help you recover access to your account.
  
  We will continue the conversation via that email thread. Talk soon.