Cannot access admin – web designer not contactable
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Hi. I am able to login, but not edit pages. The web designer is not contactable – it was built through a fiver account. Can you help me get access to the Super Admin account so I can edit pages?
This is the site: https://www.arkane.com.au/ -
Hi there,
Your site is not hosted by us (WordPress.com). It is using the open-source WordPress.org software and it is hosted by crazydomains.com.au. Therefore, you need to contact them regarding your issue.
We’re only able to provide support for WordPress websites that are hosted by us. For help with your site you can also ask over at the WordPress.org forums:
https://wordpress.org/support/forums/
If you want to know more about the differences between WordPress.com and the open-source WordPress.org software you can read this article:
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