Cannot access administrative login

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  info648063025 · Member · Feb 12, 2019 at 11:17 pm

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  Hello, I am having trouble accessing my WordPress dashboard. When entering the login site with the admin extension /wp-login.php I am redirected to a 404 page not found page. I have cleared my cookies and cache in the browser multiple times but no such luck clearing the issue. Other thoughts?

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  pranaliwp · Member · Feb 13, 2019 at 7:00 am

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  Hi there,

  Can you please let me know your website’s URL so that I can point you in the right direction of getting support?

  Please note that these forums are for WordPress.com hosted sites only. If your site is using the open source WordPress.org software you need to seek help at these forums – https://wordpress.org/support/forums/

  Thanks,

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  info648063025 · Member · Feb 14, 2019 at 10:23 pm

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  Hello,

  Our website is http://www.madartseattle.com

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  beatlemaniaonthenorthcoast · Member · Feb 14, 2019 at 10:30 pm

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  I am having same problem. Website is http://www.BeatlesSheaStadium.com. I type in user name and password – but won’t allow entry to dashboard. Asks for same info again (user name / password) and continues. It worked fine last week. Any solutions? Thanks! Dave

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  pranaliwp · Member · Feb 21, 2019 at 9:18 am

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  Hello @info648063025 and @beatlemaniaonthenorthcoast,

  Thanks for sharing website URLs. I checked and found that your websites are using name servers that aren’t associated with WordPress.com.

  
  @info648063025, Your website’s (http://www.madartseattle.com) name servers are:

  Name Server: NS.INMOTIONHOSTING.COM
  Name Server: NS2.INMOTIONHOSTING.COM

  
  @beatlemaniaonthenorthcoast, Your website’s (http://www.BeatlesSheaStadium.com) name servers are:

  Name Server: NS13.WORLDNIC.COM
  Name Server: NS14.WORLDNIC.COM

  This support forum assists users of the WordPress.com platform.
  Please find out more information on the differences here:

  WordPress.com vs. WordPress.org

  For assistance with self-hosted WordPress you’ll want to use the forums at https://wordpress.org/support/

  I hope this helps.
  Thanks,