Cannot access blog
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It has been about 5 years since I made a post on my blog. I miss it and want to start again. I really don’t want to start anew. My blog was loved by friends who have recently asked me to continue to post.
My problem is I cannot access control. I don’t remember my username or password. My phone number and email address have both changed. The computer I used is defunct. I have no codes.
Is there any other way to gain access? My posts were set to post on Facebook automatically. With a little effort I could provide two past phone numbers. I could provide names of some followers.
If I can get ‘apron strings and other ties that bind’ going again I would upgrade to enable posting videos and link to products.
If at all possible, please help. I don’t want to start all over.
Thank you,
Judy Domec
[phone redacted] -
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Hi Judy, I’ve removed your phone number — these forums are public and we don’t want random people calling you pretending to be us.
We may be able to help you regain access if you’ll send a link to the site. The ink should start with https:// and should not have any spaces in it.
This may help too:
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Ok, that is a site on our platform, so we should be able to help.
Please reach out to our Account Recovery Team via https://en.support.wordpress.com/account-recovery/#account-recovery-form and that form will detail the proof of ownership we’re able to accept.
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Unfortunately I have none of the required proof. So much has transpired since I last used my blog.
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In this case then, I recommend attempting to regain access to the original email address you used.
Generally their requirements for proof are different from ours, and you may be able to recover that and then follow the simple password reset procedure from us: https://en.support.wordpress.com/passwords/#reset-your-password-using-your-primary-email-address
Also, we can help you confirm yes/no if you’re thinking of the right email address, just so you don’t go chasing the wrong account. If you’ll type it here, it will be hidden from public view so only staff can see it.
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I’m having the same problem. Site url is https://transeducation.wordpress.com/. Log in email is (email visible only to moderators and staff) but that no longer works to reset the password. I have none of the 3 proofs that you request for verification.
Help please!
Thanks.
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@raydensorock – Please start your own thread from the link below, add the tag modlook and we’ll help you.
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