cannot access confirmation link for change of email address

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  cyndimcdonald · Member · Jul 7, 2017 at 5:51 pm

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  I no longer have access to the email account that I used to set-up my wordpress account. Is there an alternate way to change the email address?

  The blog I need help with is: (visible only to logged in users)

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  staff-doublebassd · Staff · Jul 7, 2017 at 9:01 pm

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  Hi there,

  If you have access to your WordPress.com account, you will only need to have access to the new email account, not the current one.

  You can update your email address in your Account Settings.

  Once you’ve entered a new email address and clicked “Save Account Settings,” you’ll receive an email at the new address with a confirmation link. You must click the confirmation link to confirm the change and update the email on your account.

  If you contact us for help, we will require an email from the address registered with the account as this proves account ownership. Otherwise, we cannot help.

  From https://en.support.wordpress.com/email-address/#issues-changing-your-email-address

  Please let me know if you have any questions.

  Thanks!