Cannot access dashboard. Have written to WP many times. HELP
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My website is ChristineDecJewelry.wordpress.com. All of a sudden, I cannot access my dashboard to make changes. I have written to WP many times. When I try to log in it says I have no account. When I try my password, it says it’s wrong. When I change it, the new one doesn’t work. I need to gain access. I think the only way I can do this is to transfer all content to a new site. PLEASE help. I need to make changes before the holidays.
My user name is Chris Dec Jewelry. I don’t know how Jewl of the Fingerlakes ended up my user name!The blog I need help with is: (visible only to logged in users)
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You had the same problem 8 months and you got answered by a Staff member, https://en.forums.wordpress.com/topic/all-of-a-sudden-i-dont-see-my-actual-site/
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No advice has worked. I guess I have to abandone ll the work I put into this site. Why can’t you help me get it, rather than continue to give me advice that doesn’t work?
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Fstat gave you the solution to solve your problem. He gave you the username connected to that site and he gave you a link to restore access to that account.
You made the current account jewelofthefingerlakes yourself on Nov 15, 2011. But the site you are trying to reach is connected to your other account christinedecjewelry you made on Dec 5, 2011.
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