Cannot access Enhanced Stats on WordPress
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Why can’t I see my “enhanced stats” or my “Reader”? When I click on stats the page just keeps on loading, and doesn’t show anything. Please help! The site I need help for is eoto.tech. Thank you!
The blog I need help with is: (visible only to logged in users)
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Hi @prasham231,
First, know that enhanced stats will only work with eoto.tech if you have Jetpack installed and synchronized with a WordPress.com account. Is @prasham231 the WordPress.com account connected to the site? This will help staff if they have to look at your account details.
Next, try to log in and view your stats in Private Browsing or Incognito Mode on your browser. This disables plugins and doesn’t use any cache, so it’s a great way to test if it’s a browser-related issue.
If it still errors after these two checks, please write out what you tried and what happened when you tried it. Also, type “modlook” into the Tags section on the sidebar of this page. That will call on a staff person to review your account and help you with further steps.
Best,
Jesse
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