Cannot access my blog
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modlook – I have an account fdlicensing.com. I no longer have access to the primary email, and i have lost the password, so requesting a new password is useless.
I filled in an account recovery form but the form says “receipt appears to be incorrect.” I assume this refers to the transaction ID I entered which was correct, and not incorrect at all.
I want to upgrade this to premium and get going on this blog again but I cannot as I cannot access it. HELP!
Email to use is not this camberley one either i am not interested in this blog. use this one for now (email visible only to moderators and staff)
The blog I need help with is: (visible only to logged in users)
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The blog i need help with is not thecamberleysocietydotcom.wordpress.com.
It is fdlicensing.com – it’s a while since I posted to it… I guess I need to pay the annual renewal fee.
However it would be nice to have the password issue sorted. the Transaction numbers i put in from my Paypal account dated from 2014 and 2015.
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HI there,
The Premium Plan and domain on that site shows as having renewed last week, so the renewal fee has already been paid.
What number are you putting into the account recovery form? The receipt ID or the 17-character transaction ID?
I recommend you try getting the transaction ID for the most recent renewal directly from PayPal. Our system could be rejecting the others because there are more recent renewals on the account.
You can find instructions how to retrieve the ID from PayPal here:
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