Cannot access my blog via my domain

  • Unknown's avatar
    angelstork · Member ·

    I cannot access my blog via my domain, Soberingthoughts.org. My blog is named by wordpress as (email visible only to moderators and staff). This is distressing. It’s my domain and I can’t use it. I need to know how to fix this. Please respond.

  • staff-totoro · Staff ·

    Hi there,

    I can see that you had a “domain mapping” upgrade on your account previously. This upgrade allows you to “map” a custom domain address to your WordPress.com site instead of using the free “wordpress.com” address.

    However, I see that in 2018 you cancelled this mapping and were refunded at that time. You can confirm here: https://wordpress.com/me/purchases/billing/

    Please be aware that without domain mapping, your WordPress.com site cannot use a custom address, so soberingthoughts.org has not been connected to your WordPress.com site since.

    However, it is possible to add mapping back by purchasing one of our WordPress.com upgrade plan here, they all include mapping as part of the plan: https://wordpress.com/plans/soberingthoughtsdotorg.wordpress.com

    Once you have upgraded let us know and we can assist in getting mapping set up, thanks!

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