Cannot access my login due to fatal error

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  ktcook2017 · Member · Jan 31, 2022 at 1:16 pm

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  Hello,

  I cannot login to my website because I am getting a white screen with the following error text:

  Fatal error: Array and string offset access syntax with curly braces is no longer supported in /customers/8/1/0/kaycookspiritwings.com/httpd.www/wp-content/themes/modernize/include/plugin/utility.php on line 320

  I don’t know what to do and nor does the person who helps me with my website. How do I fix this so I can login to my site?

  Is it something to do with One.com, my host?

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  tenchoenyi · Member · Jan 31, 2022 at 2:25 pm

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  Hello @ktcook2017,

  Please note that these forums are for WordPress.com hosted sites only. Your site is using the open-source WordPress.org software you need to seek help at these forums:
  https://wordpress.org/support/forums/

  If you want to know more about the differences between WordPress.com and WordPress.org you can read this document:

  https://wordpress.com/support/com-vs-org

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  staff-sheva · Staff · Jan 31, 2022 at 5:43 pm

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  Hi @ktcook2017,

  Is it something to do with One.com, my host?

  Your host would be in the best position to help resolve your issue, which appears to be a plugin/theme conflict. I suggest sharing that error log with them.

  Hope that helps!