Cannot access my site

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  rpetrasch · Member · Nov 13, 2017 at 6:27 am

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  Hi,

  I wanted to manage my wordpress site industry4workshops.wordpress.com, but
  But it seems, that I dont’t have access anymore. I cannot find it in ‘My sites’
  Can anyone help me?

  Regards
  Roland

  The blog I need help with is: (visible only to logged in users)

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  avydun · Staff · Nov 13, 2017 at 10:08 am

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  Hello,

  When you say “I don’t have access anymore”, are you referring to the inability to post to this blog, or inability to see anything when you open this blog on a web browser?

  As I can see, this blog is up and running without issues.

  To add this WordPress.com blog to your WordPress.com dashboard, click on the My Sites button at the top left of this page https://wordpress.com/ and add your blog there.

  I hope this helps. Feel free to get back if you have questions.

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  fstat · Staff · Nov 13, 2017 at 10:27 am

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  Hi Roland,

  industry4workshops.wordpress.com is owned by a different account than the one you’re using to post to this thread. Please log-in to that account to be able to manage your site.

  If you’re unable to access your account I suggest reading the Account Recovery document:

  Recover Your Account

  If this doesn’t work or you have more questions, just let me know and I’ll be happy to help!

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  therealluckyleft · Member · Nov 13, 2017 at 1:05 pm

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  I just renewed my domain name with bluehost and it has been a little over 8 months since I did anything with my website. I logged on my wordpress account to make minor changes to my website and I am not able to do anything. It keeps saying that the website is disconnected. However, when I search my domain name the website comes up and works fine. Can someone help me.

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  fstat · Staff · Nov 13, 2017 at 3:03 pm

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  Hi therealluckyleft,

  therealluckyleft.com is not hosted at WordPress.com.

  This support forum is for sites hosted at WordPress.com. Your question is about a self-hosted WordPress blog and you’ll find help at the WordPress.org forums and at your hosting provider (Bluehost).

  If you don’t understand the difference between WordPress.com and WordPress.org, you may find this information helpful.

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  therealluckyleft · Member · Nov 13, 2017 at 4:19 pm

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  Ok, I understand that. I think what I am trying to figure out is how can I update my website as far as content goes. I did it through WordPress before now I am running into this problem where it is telling me that my website is disconnected.

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  fstat · Staff · Nov 13, 2017 at 5:09 pm

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  By looking at your site I found out that it’s connected to WordPress.com via the Jetpack plugin and there’s an error regarding the SSL certificate for your domain.

  You can try and reconnect it by following these instructions:

  Jetpack

  If this doesn’t work, you can contact your domain provider asking them about the SSL certificate error and also contact Jetpack directly here:

  https://jetpack.com/support/