Cannot access my site
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Hi there,
I cannot seem to find my wordpress.com website anymore. The only thing I can think of is that something happened in the renewal of my upgrades.
On April 4, these upgrades were due for renewal: domain mapping, domain registration, No-Ads, and custom design. I no longer want the No-Ads or custom design, so I didn’t renew them. I renewed the first two (domain mapping and registration) on April 3, and received a receipt indicating my payment was successful.
Now, when I try to go to my website, I get the message “Oops! Google Chrome could not find laurenware.me”.
Does it take some time for the renewal of my registration to kick in? (I realise I should have probably renewed it sooner, but I just didn’t know there would be a delay if I renewed it prior to the deadline.) Or could it be that because my site previously had custom upgrades to the CSS, and now that that upgrade wasn’t renewed it is having difficulty detecting material to constitute the site?
I can still access my dashboard, where I’ve made it private while this issue persists. Do let me know if I need to make it public to assess the problem.
Thanks for your help!
The blog I need help with is: (visible only to logged in users)
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I’ll tag this thread for Staff to help you sort out your renewal issues. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.
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Hi Lauren,
After looking into your account, I found that your nameservers were set to BlueHost and not WordPress.com. Do you want your domain to point to BlueHost or your WordPress.com site – laurenwaredotme.wordpress.com.
If you want it to point to laurenwaredotme.wordpress.com I can take care of this for you; but, if you are using the WordPress.org install hosted by BlueHost, please contact BlueHost support regarding this matter.
Your domain is renewed and set to expire April 4th of 2015.
Cheers!
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