Cannot access my site as wordpress is rejecting my new password

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  paulherbert7 · Member · Jan 2, 2015 at 10:18 am

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  I have two websites but cannot login to my second site as it does not recognize my new password – I want to access my newest site at www. alphaenglishtutor.org, I have the same email address for both websites (current and previous) and have used my email address as my login name for each of the sites, perhaps this is the problem
  My email address is – my password for newest site is – – this password keeps being rejected so cannot enter it

  Paul Herbert

  The blog I need help with is: (visible only to logged in users)

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  paulherbert7 · Member · Jan 2, 2015 at 10:19 am

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  I have two websites but cannot login to my second site as it does not recognize my new password – I want to access my newest site at www. alphaenglishtutor.org, I have the same email address for both websites (current and previous) and have used my email address as my login name for each of the sites, perhaps this is the problem
  My email address is [email redacted] – my password for newest site is – [removed] – this password keeps being rejected so cannot enter it
  Regards
  Paul Herbert

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  raincoaster · Member · Jan 2, 2015 at 10:58 am

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  Do not EVER post a password in a public forum. I have flagged this thread for staff to remove the password.

  http://www.alphaenglishtutor.org/ is not hosted here at WordPress.com, nor is it using Wp.com software. It is using WordPress.ORG software, and you need to be in their forums for help with that.

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  pmciano · Member · Jan 6, 2015 at 3:54 pm

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  @paulherbert7

  You’ve reached support for the free blogs hosted at WordPress.com. The site you’ve indicated, alphaenglishtutor.org, is running a self-hosted/installed version of WordPress (using the free WordPress.org software).

  To clear up any confusion, WordPress.com and WordPress.org are two different entities. You can read more about that here:

  WordPress.com vs. WordPress.org

  Since your site is self-hosted with a different provider, support staff at WordPress.com do not have access to your site’s files or the ability to provide support for your current issue.

  You can find support for your self-hosted WordPress site here:

  http://wordpress.org/support/

  http://codex.wordpress.org/

  You may also wish to contact your host’s support team for more assistance.

  Also, the following page may assist you:

  http://codex.wordpress.org/Resetting_Your_Password

  If you have any questions regarding WordPress.com, please let us know.