Cannot access "My Site" feature after deleting website
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Dear staff of WordPress,
I have been trying to create a new site after deleting a WordPress site. However, whenever I want to go to the “My Site” panel I get a pop-up that says “Please check your Primary Site’s Jetpack connection wp-admin.” I have tried to click on the “wp-admin” link. However, this link is to an old website that has been deleted. Without disconnecting the Jetpack I cannot create a new site. However, I cannot disconnect the Jetpack because, the site doesn’t exist anymore.
My question for the staff is therefore: can you disconnect the Jetpack for me, so that I can create a new site.
Thank you in advance!
The blog I need help with is: (visible only to logged in users)
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Hi there,
It looks like that Jetpack connection might have been removed already since you posted here.
If you’re still getting that error when trying to create a new site, please see if clearing your browser cache and cookies make any difference. Let us know if that doesn’t help either.
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