• Plans & Pricing
  • Log in
  • Get started
  • WordPress Hosting
  • WordPress for Agencies
  • Become an Affiliate
  • Domain Names
  • AI Website Builder
  • Website Builder
  • Create a Blog
  • Newsletter
  • Professional Email
  • Website Design Services
  • Commerce
  • WordPress Studio
  • Enterprise WordPress 
  • Overview
  • WordPress Themes
  • WordPress Plugins
  • WordPress Patterns
  • Google Apps
  • Support Center
  • WordPress News
  • Business Name Generator
  • Logo Maker
  • Discover New Posts
  • Popular Tags
  • Blog Search
Get started
  • Sign up
  • Log in
About
  • Plans & Pricing
Products
  • WordPress Hosting
  • WordPress for Agencies
  • Become an Affiliate
  • Domain Names
  • AI Website Builder
  • Website Builder
  • Create a Blog
  • Newsletter
  • Professional Email
  • Website Design Services
  • Commerce
  • WordPress Studio
  • Enterprise WordPress  
Features
  • Overview
  • WordPress Themes
  • WordPress Plugins
  • WordPress Patterns
  • Google Apps
Resources
  • Support Center
  • WordPress News
  • Business Name Generator
  • Logo Maker
  • Discover New Posts
  • Popular Tags
  • Blog Search
Jetpack App
  • Learn more
  • Support Center
  • Guides
  • Courses
  • Forums
  • Contact
Search
  • Support Center
  • Guides
  • Courses
  • Forums
  • Contact
Forums / Cannot access my site that was setup by a former employee

Cannot access my site that was setup by a former employee

  • Unknown's avatar
    alexfb359b3deb7 · Member · Oct 2, 2025 at 2:30 pm
    • Copy link Copy link
    • Add topic to favorites Add topic to favorites

    I need to delete this page and don’t have access to it.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    themagicrobot · Member · Oct 2, 2025 at 3:06 pm
    • Copy link Copy link

    If your former employee is owner of the wordpress.com site you’ll need to reach out to them and ask them to transfer ownership to your account.

    WP
    Transfer a site to a new owner
    in WordPress.com Support
    2 min read
    You can transfer ownership of a site and its related purchases from one WordPress.com account to another by following the steps in this guide. In this guideStep 1: Start the transferStep 2: Confirm the transferStep 3: Update the domain contact details Have a question? Ask our AI assistant Back to top Step 1: Start the transfer To begin the
  • Unknown's avatar
    alexfb359b3deb7 · Member · Oct 2, 2025 at 3:10 pm
    • Copy link Copy link

    It was 6 years ago and I have no idea how to contact them. Its my face, my business and my name on the blog. I would like my personal information removed from your website.

  • Unknown's avatar
    elcristofue · Member · Oct 2, 2025 at 3:27 pm
    • Copy link Copy link

    Hello @alexfb359b3deb7! Thanks for letting us know about this.

    I see that you’d like to regain access to your site yourfinancialhealthmatters.wordpress.com, but you don’t have access to the email linked to that account, right? If the person who created the site for you is not reachable, the only option would be to try our account recovery method by following this guide:

    https://wordpress.com/support/account-recovery/#verify-your-account-ownership

    There, you’ll find the types of documentation we can accept to verify ownership of the account. If you don’t have any of those documents, the only option available would be to request that we make your site private so it’s no longer accessible to the public.

    Please let us know if you have any questions or need any extra help, and we’ll be happy to assist you.

  • The topic ‘Cannot access my site that was setup by a former employee’ is closed to new replies.

Tags

  • account

About this topic

  • In: Support
  • 3 participants
  • 3 replies
  • Last activity 4 months
  • Latest reply from alexfb359b3deb7

Couldn't find what you needed?

Contact us

Contact us

Get answers from our AI assistant, with access to 24/7 expert human support on paid plans.

Browse our guides

Browse our guides

Find step-by-step solutions to common questions in our comprehensive guides.

WordPress.com

Products
  • WordPress Hosting
  • WordPress for Agencies
  • Become an Affiliate
  • Domain Names
  • AI Website Builder
  • Website Builder
  • Create a Blog
  • Professional Email
  • Website Design Services
  • WordPress Studio
  • Enterprise WordPress
Features
  • Overview
  • WordPress Themes
  • WordPress Plugins
  • WordPress Patterns
  • Google Apps
Resources
  • WordPress.com Blog
  • Business Name Generator
  • Logo Maker
  • WordPress.com Reader
  • Accessibility
  • Remove Subscriptions
Help
  • Support Center
  • Guides
  • Courses
  • Forums
  • Contact
  • Developer Resources
Company
  • About
  • Press
  • Terms of Service
  • Privacy Policy
  • Do Not Sell or Share My Personal Information
  • Privacy Notice for California Users
DeutschEspañolFrançaisBahasa IndonesiaItalianoNederlandsPortuguês do BrasilSvenskaTürkçeРусскийالعربيةעִבְרִית日本語한국어简体中文繁體中文English

Mobile Apps

  • Download on the App Store
  • Get it on Google Play

Social Media

  • WordPress.com on Facebook
  • WordPress.com on X (Twitter)
  • WordPress.com on Instagram
  • WordPress.com on YouTube

Automattic

Automattic
Work With Us
    • WordPress.com Forums
    • Sign up
    • Log in
    • Copy shortlink
    • Report this content
    • Manage subscriptions