Cannot access my Webiste

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  nwilson55 · Member · Nov 18, 2018 at 4:35 am

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  I have a wordpress site: http:www.NancyNWilson.com. I cannot access it at all, either as a visitor or as an admin. I need help and have no idea where to look for help.

  Please advise!

  Nancy N Wilson ((email visible only to moderators and staff) or (email visible only to moderators and staff)

  The blog I need help with is: (visible only to logged in users)

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  drpapul · Member · Nov 18, 2018 at 4:54 am

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  Hi there,

  The website you mentioned http://nancynwilson.com/ is using self hosted WordPress and in hosted at GoDaddy.

  Hence, you would need to contact the GoDaddy Customer Support with the details of your issue for them to help you regain access to your website.

  This forum is dedicated to websites hosted at WordPress.com

  If you want to know more about the differences between WordPress.com and WordPress.org you can read this document: https://en.support.wordpress.com/com-vs-org/

  Pointers regarding your issue:
  

  1. Contact the GoDaddy support. They will help you.
  2. Raise the issue at WordPress.org support forum

  ******************

  Please note: You have the option to upgrade your free WordPress website http://mamaslegacy.wordpress.com/ to one of the paid WordPress plans.

  Your domain is registered at GoDaddy. Once you have upgraded to one of the paid plans of WordPress.com, you can connect your domain name to WordPress.com hosting.

  Regards
  Deb