Cannot access my website
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I cannot access my wordpress website which uses my domain name. I have 2 sites:
a) myriamkinyee.wordpress.com & b) myriamkinyee.com. (domain name)
My domain is fully paid up for on hostgator. I have not used these sites for over 2 years, and cannot fine the right information or password to get into b) b) myriamkinyee.com. (domain name) even though I have used what I thought to be correctThe blog I need help with is: (visible only to logged in users)
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You only have 1 WordPress.com site, myriamkinyee.wordpress.com, which you can administer here:
https://myriamkinyee.wordpress.com/wp-admin/
The site at myriamkinyee.com is running a self-hosted/installed version of WordPress (using the free WordPress.org software).
To clear up any confusion, WordPress.com and WordPress.org are two different entities. You can read more about that here:
Since your site is self-hosted with a different provider, support staff at WordPress.com do not have access to your site’s files or the ability to provide support for your current issue.
You can find support for your self-hosted WordPress site here:
If you need professional help for your self-hosted WordPress site, please check out:
You may also wish to contact your host’s support team for more assistance.
If you have any questions regarding WordPress.com, please let us know.
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Thank you for your help. I did contact the host, and they were able to help me out with my problem… i now have access to that website.
I am so relieved. Again, thank you for all that helpful information.
Regards, Myriam -
Awesome. I’m glad your issue is resolved.
Let us know if you have any more questions :-)
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