Cannot access my website

  • Unknown's avatar

    Suddenly I can’t access my website… My internet access is OK, but for some reason I can no longer get on my website, in fact my web address 360idds.com won’t even come up as an outside user

    Self-declared URL: 360idds.com
    Jetpack: Unknown
    WP.com: Unknown

    The blog I need help with is: (visible only to moderators and staff)

  • Unknown's avatar

    Hi there!

    You’ve posted to the free support forums for websites hosted here at WordPress.com. Since your site is not hosted with us, we’re limited in what we can help with and advise. But I can get you pointed in the right direction to get help.

    Pulling up your domain, it appears to be suspended.

    When your domain is suspended, it means that the registry suspended your domain name because you failed to verify your email address or the contact details have been modified for the domain and still require verification. This applies to all gTLDs (Generic Top Level Domains) such as .com, .net, .org, .info, etc.

    This verification is done annually to ensure your contact information is up-to-date.

    There is a 15-day window during which you must verify your domain contact details. If you miss the 15 days and fail to complete the verification process, your domain name will be suspended. This is controlled by ICANN (Internet Corporation for Assigned Names and Numbers) and you can read more about this process here:

    https://www.icann.org/resources/pages/registrar-suspension-2017-06-20-en

    I hope that clarifies things!

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