Cannot access my website

  • Unknown's avatar

    Hello everyone! I can’t seem to access my new blog anymore. I get this messagge every time I try to reach it or look up the admin page:

    Warning: require_once(/home1/ownyout2/public_html/wp-content/plugins/illdy-companion/widgets/class-widget-parallax.php): failed to open stream: No such file or directory in /home1/ownyout2/public_html/wp-content/plugins/illdy-companion/illdy-companion.php on line 70

    Fatal error: require_once(): Failed opening required ‘/home1/ownyout2/public_html/wp-content/plugins/illdy-companion/widgets/class-widget-parallax.php’ (include_path=’.:/opt/php70/lib/php’) in /home1/ownyout2/public_html/wp-content/plugins/illdy-companion/illdy-companion.php on line 70

    Fatal error: Uncaught Error: Call to undefined function is_user_logged_in() in /home1/ownyout2/public_html/wp-content/mu-plugins/endurance-page-cache.php:235 Stack trace: #0 /home1/ownyout2/public_html/wp-content/mu-plugins/endurance-page-cache.php(272): Endurance_Page_Cache->is_cachable() #1 /home1/ownyout2/public_html/wp-includes/class-wp-hook.php(298): Endurance_Page_Cache->finish(”) #2 /home1/ownyout2/public_html/wp-includes/class-wp-hook.php(323): WP_Hook->apply_filters(NULL, Array) #3 /home1/ownyout2/public_html/wp-includes/plugin.php(453): WP_Hook->do_action(Array) #4 /home1/ownyout2/public_html/wp-includes/load.php(677): do_action(‘shutdown’) #5 [internal function]: shutdown_action_hook() #6 {main} thrown in /home1/ownyout2/public_html/wp-content/mu-plugins/endurance-page-cache.php on line 235

    I have no clue what to do!
    Thanks everyone in advance =)

  • Unknown's avatar

    Hi
    As much as we wish we could help you, we cannot. You should start with whoever is hosting your content. From those error messages we can see that your page is not hosted here at WordPress.Com.

    sorry
    dave

  • Unknown's avatar

    Thank you Dave but hmmmm I am using WordPress?!
    Very confusing.

  • Unknown's avatar

    Hi
    It is easy to be confused by this. The WordPress software is written and maintained by the WordPress.org community, and is the blogging software that is used by over 25% of the web! Because of their commitment to Open Source code, ease of use, and popularity, WordPress software is installed by many hosting providers for use by their subscribers.
    Automattic owns the hosting service known to us as WordPress.com.
    BUT the software that you are using on your self hosted blog has no real connection with WordPress.com, beyond the name. They don’t talk to each other (even though they are on good terms).
    https://codex.wordpress.org/WordPress_vs_WordPress.com explains many of the differences

    Hope that helps you understand
    dave

  • Unknown's avatar

    I will have to read through this a couple of times to understand it I think!

    Thank you so much for your support Dave,
    feel a bit silly having a blog without zero clue about the technicalities!

    Cheers

  • Unknown's avatar

    I know how it is learning new technologies – it can be daunting. WordPress is intended to give people with something to say a way to say it without having to learn coding or a lot of computer stuff.

    The self hosted world is much more technical than when you host here at WordPress.Com. If you do not need things like secure payment, shopping carts, or other “enhancements” described in the comparison document, you might want to consider moving to WordPress.Com.
    https://en.support.wordpress.com/moving-from-self-hosted-wordpress-to-wordpress-com/ discusses this.

    And if you have more questions about WordPress.Com, please do feel free to ask!

    dave

  • Unknown's avatar

    It’s always best to post a link to the site you need help with when asking for support. That way we know if we can help you or we need to point you to the ORG forums. :)

    Perhaps a more readable version of the difference between WordPressdotcom (where we are) and WordPress (org) can be found here: https://en.support.wordpress.com/com-vs-org/

    If you need assistance with your self-hosted site using the WP (org) software, you can find it at https://codex.wordpress.org/Main_Page and at https://wordpress.org/support/ If you don’t have a username on the ORG forums, you can register one on that page.

  • Unknown's avatar

    Thank you everyone for your help!

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