Cannot Access My Website

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  noranell · Member · May 18, 2018 at 4:51 pm

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  I am trying to create a website for my family’s company – concordbuildingcorp.com … I have been working on it the past 2 days flawlessly from my Mac.

  And now, when I type in the site address to log in and begin working, it tries to download the site to the computer? I tried it on a desktop, and it does the same thing.

  Why can’t I open the webpage anymore?

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  timethief · Member · May 18, 2018 at 4:55 pm

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  concordbuildingcorp.com is a wordpress.ORG software install on paid hosting, hosted by CyrusOne
  Name Servers:
  ns2.bluehost.com
  ns1.bluehost.com

  You are posting to the wrong support forum. This is WordPress.COM support where we provide support only for sites on our servers.

  WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

  The wordpress.ORG support forum is at http://wordpress.org/support.
  The wordpress.ORG login link is here https://login.wordpress.org/
  If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/
  WordPress.org support docs are at https://codex.wordpress.org/Main_Page
  See also https://apps.wordpress.org/support/ for app support.

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  shubhamgmath · Member · May 18, 2018 at 4:55 pm

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  Hi noranell

  Please contact your hosting provider or domain registrar for this issue:
  https://www.whois.com/whois/concordbuildingcorp.com

  Your site is using WordPress.org software which is hosted on another host. So WordPress.com forum is not the right place to get the solution for your question.

  You can post your question in WordPress.org forum:
  https://wordpress.org/support/forums/

  For more information here is the support documentation link below:
  https://codex.wordpress.org/

  WordPress.com forum helps the sites hosted on WordPress.com only

  WordPress.com and WordPress.org are both different platforms, you can find more information for this here:

  WordPress.com vs. WordPress.org

  You’ll need a free WordPress.org account to post – if you don’t already have one, you can register here:
  https://wordpress.org/support/register.php

  Hope this helps

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  noranell · Member · May 18, 2018 at 4:58 pm

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  Timethief – I hope WordPress.COM doesn’t pay you… you are quite the unfriendly one. Sorry not everyone is as knowledgeable as you when it comes to websites :(

  Shubhamgmath – thank you for your help!!

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  timethief · Member · May 18, 2018 at 5:02 pm

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  I have been here for 12 years answering questions as a Volunteer. It’s unfortunate that you did not find my information packed response to be the kind of response you expected. Best wishes your site.

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  shubhamgmath · Member · May 18, 2018 at 5:11 pm

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  @noranell Happy to help :)