Cannot access my website content

• 

  helentaylor69 · Member · Apr 18, 2020 at 10:20 am

  • Copy link
  • Add topic to favorites

  Hi there,

  Can you help?

  I am unable to access the dashboard for my website. At the top under My Site tab there is an error message ‘This Site Cannot Be Accessed’ that appears in a red box.
  Everything was working fine this week until I tried to post something yesterday so not sure what has happened, no post/page/images are visible. I can still see my website if I search for it via a browser.

  Thank you

  The blog I need help with is: (visible only to logged in users)

• 

  staartmees · Member · Apr 18, 2020 at 11:14 am

  • Copy link

  http://www.busyfitmama.com/ is up and running for me. Your site uses the open source wordpress.org. Have you also tried to reach the backend of your site throught http://www.busyfitmama.com/wp-login.php

• 

  helentaylor69 · Member · Apr 18, 2020 at 1:37 pm

  • Copy link

  Hi there,

  Thanks for getting back to me.

  I’ve tried what you suggested and now when I enter my username and password it says Invalid Username or email. I’ve also tried my email address and again same message. It’s just strange that I can still access my website.

  As I haven’t used the site for a long time I did update the version of wordpress and then after that I’ve not been able to see any of the pages, etc, in the admin part. That was the day before and mid post yesterday I started to have problems with it. Would the update have anything to do with it?

  Best wishes
  HT

• 

  staartmees · Member · Apr 18, 2020 at 2:46 pm

  • Copy link

  We can’t help you with a wordpress.org website. Their support is at https://wordpress.org/support/forums/

• 

  helentaylor69 · Member · Apr 18, 2020 at 3:08 pm

  • Copy link

  Thanks for looking at it though :-)
  Best wishes
  HT