Cannot access my wordpress admin site

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  asmundhavsteen · Member · Dec 5, 2018 at 8:24 am

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  Hi there, – I cannot access my wordpress admin site – it has been working fine for years, but now it says: http error 500 – what could be the matter?

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  gemmacevans · Member · Dec 5, 2018 at 9:34 am

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  Hi asmundhavsteen,

  The account you are contacting us from hasn’t created any sites on WordPress.com, which suggests the one you need help with isn’t hosted here.

  It was created with WordPress.org software, please contact your host for help as a 500 error indicates server issues.

  The WordPress.org support forums will be the best place to post if you still need more help after speaking to your host.

  I can check where the site is hosted if you aren’t sure.

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  andydrc · Member · Dec 9, 2018 at 2:22 am

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  I have the same problem. It started on December 7.

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  kokkieh · Staff · Dec 9, 2018 at 11:04 am

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  @andydrc,

  Please contact live chat support for help with your Business Plan site:

  https://wordpress.com/help/contact