Cannot access my WordPress/ Hostgator account.

  • Unknown's avatar
    ghyslande · Member ·

    I paid $126 for WordPress. I had an account. angelbrightnaturals.com
    I was working to enable ssl and lost my account. I have not been able to recover my domain. I cannot get into WordPress. I cannot access my website which was nearly done. I need help recovering my website which was created through WordPress

  • Unknown's avatar
    shubhamgmath · Member ·

    Hi ghyslande

    To access your site angelbrightnaturals.com you must log in to your Hostgator account. Your site is using the WordPress.org platform and is hosted on Hostgator.

    Please contact Hostgator support if you are not able to access your Hostgator account. To know more about the hosting provider and domain registrar please refer to the link below:
    https://www.whois.com/whois/angelbrightnaturals.com

    This forum is not the right place to get help related to Org sites. The main role of this forum is the help the users with the issues related to the .com sites.

    You can also post your question in the WordPress.org forum to get help on your issue. Here is the link for the same:
    https://wordpress.org/support/forums/

    WordPress.org and WordPress.com are two different platforms. For more information on both the platform please refer to the link below: https://wordpress.com/com-vs-org/

    Hope this helps

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