Cannot access old account

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  ecosson · Member · Dec 6, 2017 at 4:49 pm

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  Hello, I have an old account I tried to access today for the first time in a long time, but the password I have on file no longer works. I don’t know if I changed it and didn’t update it, but I’ve tried every variation I can think of. No dice.
  I can’t do a simple password reset because the email associated with that account was canceled years ago and I never updated it (I know, my bad). I also can’t fill out the recover account form because I don’t have any of the information required.
  I can provide the old email address, old password, some of the blogs associated with it, possibly a phone number associated with it because at one point I had the app on a cell phone. I would really appreciate some help with this, I used this old account for story telling and RP purposes, I need to access some old drafts and locked posts for a project I am working on now. I thought I had done well keeping my old login on file… but it either was the wrong one or I got locked out because I hadn’t accessed it in a while.
  Thank you to anyone who helps.

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  ecosson · Member · Dec 6, 2017 at 5:49 pm

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  Miraculously I regained access to the old email account and was able to reset the password. 2 factor authentication is now in place :P What an ordeal.