Cannot access old account

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  yusifovy · Member · May 3, 2020 at 9:22 pm

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  Hi,

  I have created an account (with gmail) in 2012 and have not visited much since then (Just checked, registration email is still in my inbox).

  When I tried to login now password error popped out and I tried to login with Google. The strange point is that the new account was created with random username. I could not claim my old username, because it is seen another account now (But that old account was also registrated with this email).

  How can I recover my old account and username? Help please.
  Best,
  Yusif

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  supernovia · Staff · May 4, 2020 at 10:24 pm

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  Hi, could you send a link to the site you’re trying to access?

  If the site is hosted here on our servers this may help:

  Recover Your Account

  Also, if it’s this same address, please check to see whether you used a dot in the email address before.

  Or, for your own copy of WordPress with a different host, ask your host for help with this:
  https://wordpress.org/support/article/resetting-your-password/