Cannot access or make edits to my site
-
When I try to log into wordpress to make changes to my site it says my site cannot be reached.
WP.com: Unknown
Jetpack: Yes
Correct account: YesThe blog I need help with is: (visible only to logged in users)
-
-
Let me know if you get it working. =/ Not sure where to go from here. Jet pack trouble shooting isn’t working. Are you using bluehost?
-
Hi there,
Your site isn’t hosted here on WordPress.com, but made using the open source WordPress.org software, hosted at Bluehost.com.
Your site is connected to WordPress.com via the Jetpack plugin. That’s what allow you to to edit your site content from our end. But something is currently blocking the Jetpack connection, so Jetpack can’t communicate with your site:
https://jptools.wordpress.com/debug/?url=http://craftingwithmymama.com/
My guess is it’s the Coming Soon page you have enabled on Bluehost’s end. Contact Bluehost support and make sure they’re not blocking XML-RPC, which Jetpack needs to communicate with your site, and if possible, try launching your site with them to see if that makes a difference.
Alternatively, you can log into WP-Admin directly with the admin user login details that Bluehost would have provided to you, and edit your content there directly.
You don’t have any Jetpack sites, but have two sites hosted on WordPress.com, so whatever is happening on your site is not the same thing. Please open your own support request at https://wordpress.com/help/contact, and specify the specific site you need help with, as well as more details on what is going wrong, and we can help you there.
- The topic ‘Cannot access or make edits to my site’ is closed to new replies.
WordPress.com Forums 