Cannot access our companies WordPress

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  carien081117 · Member · Jul 7, 2022 at 10:49 am

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  I was updating apps on our work WordPress account, and I believe I deleted something I shouldn’t have. I only took over the running of the site last week after our CEO stepped back.
  When I try to log in I get the following message:
  There has been a critical error on this website. Please check your site admin email inbox for instructions.
  Learn more about troubleshooting WordPress.

  Is there anyone who can assist please?

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  amiteshg93 · Member · Jul 7, 2022 at 12:47 pm

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  Hi there,

  Please provide us with the URL of the website you’re referring to so that we can point you in the right direction.

  Thank You! :)

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  carien081117 · Member · Jul 7, 2022 at 12:51 pm

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  This is the link that was sent to me:
  https://travel.safari.com/wp-login.php?loggedout=true

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  amiteshg93 · Member · Jul 7, 2022 at 12:55 pm

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  Hi there,

  travel.safari.com is a site hosted with Linode and uses open-source WordPress software (from WordPress.org), whereas this forum deals with sites hosted through WordPress.com.

  They’re very similar, but two separate things.
  https://wordpress.com/support/com-vs-org/

  To get help with your issues, you may want to try posting your question at the WordPress.org support forum: https://wordpress.org/support/forums

  Visit their troubleshooting guide here to find out more:
  https://wordpress.org/support/article/faq-troubleshooting

  Hope this helps! :)

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  carien081117 · Member · Jul 7, 2022 at 1:36 pm

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  Thank you very much for your response, greatly appreciated.