• Plans & Pricing
  • Log in
  • Get started
  • WordPress Hosting
  • WordPress for Agencies
  • Become an Affiliate
  • Domain Names
  • AI Website Builder
  • Website Builder
  • Create a Blog
  • Newsletter
  • Professional Email
  • Website Design Services
  • Commerce
  • WordPress Studio
  • Enterprise WordPress 
  • Overview
  • WordPress Themes
  • WordPress Plugins
  • WordPress Patterns
  • Google Apps
  • Support Center
  • WordPress News
  • Business Name Generator
  • Logo Maker
  • Discover New Posts
  • Popular Tags
  • Blog Search
Get started
  • Sign up
  • Log in
About
  • Plans & Pricing
Products
  • WordPress Hosting
  • WordPress for Agencies
  • Become an Affiliate
  • Domain Names
  • AI Website Builder
  • Website Builder
  • Create a Blog
  • Newsletter
  • Professional Email
  • Website Design Services
  • Commerce
  • WordPress Studio
  • Enterprise WordPress  
Features
  • Overview
  • WordPress Themes
  • WordPress Plugins
  • WordPress Patterns
  • Google Apps
Resources
  • Support Center
  • WordPress News
  • Business Name Generator
  • Logo Maker
  • Discover New Posts
  • Popular Tags
  • Blog Search
Jetpack App
  • Learn more
  • Support Center
  • Guides
  • Courses
  • Forums
  • Contact
Search
  • Support Center
  • Guides
  • Courses
  • Forums
  • Contact
Forums / cannot access our site any longer. please advise how we should proceed??!!

cannot access our site any longer. please advise how we should proceed??!!

  • Unknown's avatar
    tccipbc · Member · Oct 6, 2023 at 7:42 pm
    • Copy link Copy link
    • Add topic to favorites Add topic to favorites

    cannot access our site any longer. please advise how we should proceed??!!

    Self-declared URL: vmmhi.org
    Jetpack: Unknown
    WP.com: Unknown

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    staff-totoro · Staff · Oct 10, 2023 at 8:55 pm
    • Copy link Copy link

    I’m sorry you’re experiencing difficulties with your WordPress site currently hosted with another hosting provider. Because your site is managed by a different host using the open-source version of WordPress, we’re limited in our ability to directly assist. This is because we can only investigate and troubleshoot issues on websites that are directly hosted via our WordPress.com managed hosting.

    Our managed hosting solution offers a robust and streamlined experience for WordPress site owners. This includes a wide range of features, from a simplified control panel and automatic plugin updates, to real-time backups and advanced site statistics. You can find more details about our managed hosting service here: https://wordpress.com/hosting/

    We do offer an easy solution for customers who want to move their site to our service. This comes in the form of our easy-to-use migration plugin which can guide you through the process of moving your current WordPress site over to our managed hosting.

    WP
    Import a Website » Import using Move to WordPress.com
    in WordPress.com Support
    3 min read
    Use the Move to WordPress.com plugin to migrate a self-hosted WordPress site to WordPress.com. Follow the steps in this guide to import your site (including your content, media, plugins, and theme) directly from your wp-admin dashboard. Prerequisites To follow the steps in this guide, you will need: Your source site: a WordPress site with any other hosting provider (referred to as a se

    If you decide to stay with your current host, we’d still like to help you find assistance. Since your site uses the open-source WordPress software, seeking help in the relevant community support forums could prove highly beneficial. The people there are experts in this version of WordPress, meaning they’re positioned to provide the best assistance possible. You can post your question and find help here: https://wordpress.org/support/forum/how-to-and-troubleshooting/

    We hope this information helps. If you have any other questions, please don’t hesitate to ask.

  • The topic ‘cannot access our site any longer. please advise how we should proceed??!!’ is closed to new replies.

Tags

  • .org
  • account
  • he-boost
  • wpcomhelp

About this topic

  • In: Support
  • 2 participants
  • 1 reply
  • Last activity 2 years
  • Latest reply from tccipbc

Couldn't find what you needed?

Contact us

Contact us

Get answers from our AI assistant, with access to 24/7 expert human support on paid plans.

Browse our guides

Browse our guides

Find step-by-step solutions to common questions in our comprehensive guides.

WordPress.com

Products
  • WordPress Hosting
  • WordPress for Agencies
  • Become an Affiliate
  • Domain Names
  • AI Website Builder
  • Website Builder
  • Create a Blog
  • Professional Email
  • Website Design Services
  • WordPress Studio
  • Enterprise WordPress
Features
  • Overview
  • WordPress Themes
  • WordPress Plugins
  • WordPress Patterns
  • Google Apps
Resources
  • WordPress.com Blog
  • Business Name Generator
  • Logo Maker
  • WordPress.com Reader
  • Accessibility
  • Remove Subscriptions
Help
  • Support Center
  • Guides
  • Courses
  • Forums
  • Contact
  • Developer Resources
Company
  • About
  • Press
  • Terms of Service
  • Privacy Policy
  • Do Not Sell or Share My Personal Information
  • Privacy Notice for California Users
DeutschEspañolFrançaisBahasa IndonesiaItalianoNederlandsPortuguês do BrasilSvenskaTürkçeРусскийالعربيةעִבְרִית日本語한국어简体中文繁體中文English

Mobile Apps

  • Download on the App Store
  • Get it on Google Play

Social Media

  • WordPress.com on Facebook
  • WordPress.com on X (Twitter)
  • WordPress.com on Instagram
  • WordPress.com on YouTube

Automattic

Automattic
Work With Us
    • WordPress.com Forums
    • Sign up
    • Log in
    • Copy shortlink
    • Report this content
    • Manage subscriptions