Cannot access our word press site

• 

  jem8580 · Member · Aug 30, 2020 at 1:52 pm

  • Copy link
  • Add topic to favorites

  Error message: jdmvideostreaming.com’s server IP address could not be found.
  Try running Windows Network Diagnostics.
  DNS_PROBE_FINISHED_NXDOMAIN

• 

  galois · Member · Aug 30, 2020 at 3:10 pm

  • Copy link

  Hi, @jem8580
  Your site is not hosted on WordPress.com, but using the open source WordPress.org software at another hosting provider.

  For general help with the version of WordPress you’re using, you can ask the WordPress.org community over at https://wordpress.org/support/forums/

  You can read more about the differences between WordPress.org software and WordPress.com here:
  https://wordpress.com/support/com-vs-org/