Cannot access password protected pages using Chrome
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One of the users of our choir website has having problems getting to the password protected pages using IE and Chrome. So I have just tried Google Chrome myself and after clearing the cache and deleting cookies, (so that the password I entered months ago would be removed) I went to http://manchestercommunitychoir.org.uk/members-area/words-and-sound/. Sure enough, when you enter the password you get a blank page (http://manchestercommunitychoir.org.uk/wp-pass.php). Refresh redisplays the password prompt at http://manchestercommunitychoir.org.uk/members-area/words-and-sound/. What is going on? What’s the solution?
The blog I need help with is: (visible only to logged in users)
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Since volunteers cannot look at your password protected pages I have flagged this for staff attention
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I’m not noticing any issue with this feature in Chrome myself.
First, please make sure that your browser is up to date by visiting http://whatbrowser.org/
If it is not, please try updating your browser or switching to a different browser.
If it is, please do these four things:
1. Try clearing your browser’s cache and cookies: http://en.support.wordpress.com/browser-issues/
2. Make sure that you have third-party cookies enabled: http://en.support.wordpress.com/third-party-cookies/
3. Try with all browser extensions or add-ons temporarily disabled.
4. Try enabling HTTPS: http://en.support.wordpress.com/https/
Please let us know how each step goes for you, and which browser (and version of) you’re using if you’re still having trouble.
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I checked that the version of Chrome I am using is up to date.
I then cleared browsing history, download history, emptied the cache, deleted cookies and other site and plug-in data, cleared saved passwords, and cleared Auto-fill form data, via Tools/Clear browsing data. When I tried accessing the password protected page again, the password was accepted.I will ask my user to do the same and see if things improve for her.
Thanks for your help and suggestions.
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