cannot access posts

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  wallofcontroversy · Member · Jan 6, 2022 at 1:24 am

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  I am suddenly unable to access my posts – get message saying ‘unexpected error’. All of the other buttons seem to be working.

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-mckluskey · Staff · Jan 6, 2022 at 8:13 am

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  Hi there!

  Can you confirm you’re referring to the site wallofcontroversy.wordpress.com? I accessed your account and had no issue displaying the posts page.
  This could be a local issue, for example, a problem with the browser, so let’s start off by trying these two things:

  1. Clear your browser’s cache and cookies. You can find here more information on how to clear the cache depending on your browser:

  https://wordpress.com/support/browser-issues/#clearing-your-browser-cache.

  If that doesn’t help:

  2. Try with all browser extensions or add-ons temporarily disabled.

  Let us know how each step goes for you and which browser (and version of) you’re using if you’re still having trouble. You can copy-paste the unique URL that will be generated for you when you open this page: https://www.whatismybrowser.com/. This will give us some more information about your setup.

  Thanks!

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  wallofcontroversy · Member · Jan 6, 2022 at 1:41 pm

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  Yes, the site is correct. Ok I have erased my cache and cockies. I have also disabled the extensions – don’t seem to find any add-ons. Nothing has changed so I can still access everything on my site except the posts

  Furthermore, I have already tried it using two different browsers on this computer.

  Thanks,

  James

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  wallofcontroversy · Member · Jan 6, 2022 at 1:45 pm

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  Whoops – that’s cookies obviously. I have also disabled plugins and tried again. Nothing is helping though.

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  aleone89 · Staff · Jan 6, 2022 at 2:24 pm

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  Hello there,

  I’m sorry to hear this is happening – are you able to tell me the country/location of where the site is being located please?

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  wallofcontroversy · Member · Jan 6, 2022 at 2:42 pm

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  Yes I’m located in Sheffield, UK.

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  wallofcontroversy · Member · Jan 6, 2022 at 2:44 pm

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  It’s just started working again for no apparent reason. Any thoughts? Anyway, glad to be able to access my site again.

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  aleone89 · Staff · Jan 6, 2022 at 4:21 pm

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  Hello again,

  We experienced a technical issue earlier on today with the posts and pages panel on WordPress.com – understandably, we deemed this quite a high priority fix, and have since solved this issue.

  We’d recommend clearing the browser cache here: https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache if you’re not seeing this resolved.

  We hope this clears things up, and thank you for your patience while we fixed that.